This notice explains how SRT Agency, operated by Domenico Chianese, as data controller, handles personal data collected through the website srt-agency.com. For any privacy request, write to srtagency.info@gmail.com.
1. Controller
SRT Agency, operated by Domenico Chianese.
Contact for data protection matters: srtagency.info@gmail.com.
No Data Protection Officer has been appointed.
2. Data we collect
The website requires no registration and has no user accounts. Personal data is collected only when you voluntarily submit the contact form.
Through the contact form we collect:
- name
- email address
- phone number
- service of interest, when selected
- the message you write
3. Technical information recorded with the submission
Together with the form content, limited technical and context information is recorded in order to handle the enquiry and keep the service secure:
- the site language used at the time of submission
- browser user agent
- source URL of the request
- date and time of submission
4. Purposes
- responding to enquiries received
- evaluating the requested services and preparing quotations or proposals
- communicating with prospective clients and managing pre-contractual steps
- security, abuse prevention and technical operation of the website
- compliance with legal obligations where applicable
5. Legal bases
Where the GDPR applies, processing relies on:
- steps taken at your request before entering into a contract (Art. 6(1)(b)), to answer your enquiry and assess the services requested
- legitimate interests (Art. 6(1)(f)), for website security, abuse prevention and keeping business correspondence
- legal obligation (Art. 6(1)(c)), where retention or disclosure is required by law
6. How form data is handled
Form data is sent to an endpoint on our own website, stored in the website database and used to generate a notification email to the agency mailbox (srtagency.info@gmail.com) so that we can reply to you.
We do not sell personal data and do not use it for profiling or advertising.
7. Recipients and service providers
Data may be processed by the technical providers hosting the website, the database and the notification email delivery, solely on our behalf and on our instructions. We do not list provider names we cannot confirm with certainty; if you want to know the providers currently used, request it at srtagency.info@gmail.com.
8. International processing
The technical infrastructure used to serve the website may involve processing outside your country or outside the European Economic Area. Where that happens and the GDPR applies, transfers rely on the safeguards allowed by applicable law, such as standard contractual clauses.
9. Retention
Enquiries that do not lead to a client relationship are generally kept for up to 24 months from the last meaningful interaction, unless deleted earlier on request or when no longer needed, or kept longer where necessary for legal, contractual, dispute, fraud/security or compliance reasons.
For clients and contractual or accounting records, data is kept for the period required by applicable law and legitimate contractual and legal needs. We do not state a fixed period because requirements differ.
10. Security
The website is served over an encrypted connection (HTTPS) and access to collected data is limited to the people who handle enquiries. No measure guarantees absolute security, but we apply technical and organisational measures appropriate to the risk.
11. Your rights
Depending on applicable law, and in particular where the GDPR applies, you may request access, rectification, erasure, restriction, objection and portability, and may lodge a complaint with the competent supervisory authority. In other jurisdictions the rights granted by local law apply and may differ.
To exercise your rights, write to srtagency.info@gmail.com.
12. Children
The website addresses professionals and businesses and is not intended for children. We do not knowingly collect children's data; if we become aware of it, we delete it.
13. Third-party links
The website links to external services, for example WhatsApp for direct contact. If you use them, your data is handled under those services' own notices, which we do not control.
14. Updates
This notice may be updated if the website or our processing changes. The date of the latest update is shown at the bottom of the page.
Last updated: 7 September 2026